Give Your QIP A Boost!

Is your Quality Improvement Plan (QIP) still fully compliant? What can you do to improve it? Designed with the unique needs of long-term care professionals in mind, this three-hour short course will provide up-to-the-minute insights from health officials and long-term care leaders.
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  • Understand the Law

    Understand the government's expectations for Quality Improvement Plans in long-term care, review key regulations, and get a full update directly from Ministry of Long-Term Care officials.

  • Expand Your QI Toolkit

    Expand your toolkit with practical ideas for empowering teams to navigate and become ambassadors for change. Learn the foundations of change management, and get practical strategies for supporting people in adopting new approaches to work.

  • Build Stronger Relationships

    Get tips and techniques for building trusting and collaborative partnerships with families and residents, as well as working with family councils and other stakeholders to support Quality Improvement initiatives.

Course Curriculum

This course was recorded live online in November 2025. It includes three hours of on-demand learning.

  1. 1

    • Quality Improvement: Ministry Updates and Fresh Ideas (3 hours)

    • Survey

Investment

AdvantAge Ontario Members enjoy generous discounts on all courses and webinars. Visit advantageontario.ca to learn more about membership today!

Instructors

Cyrelle Muskat

Interim Chief Heritage Officer and Director of Quality Systems and Wellness at Baycrest

Cyrelle Muskat serves as the Interim Chief Heritage Officer and Director of Quality Systems and Wellness at Baycrest, a global leader in aging and brain health. She oversees Recreation, Arts, Life Enrichment, and Social Work for the long-term care home, as well as Heritage and Spiritual Care across both the hospital and long-term care divisions. Her leadership of cross-functional teams and transformative initiatives has played a vital role in advancing organizational excellence and fostering a culture of innovation.

Emily Cohen-Henry

Director of the System Planning and Partnerships Branch, MOLTC

Emily Cohen-Henry is the Director of the System Planning and Partnerships Branch, Ministry of Long-Term Care. Prior to this role, she served as Manager of the Policy Unit within the Policy and Modernization Branch. Emily has played a key role in advancing initiatives to strengthen long-term care in Ontario, providing strategic leadership on complex files that require a systems perspective and cross-sector collaboration. Her work has included expanding access to clinical care and diagnostics and developing innovative models to support seniors in the community.

Scott Ovenden

Chief Regional Officer, East and Toronto Regions

Scott is an accomplished health care leader with proven results guiding teams toward measurable and sustained improvement. He has a track record of supporting regional and provincial initiatives, including Ontario Health Teams and pandemic response. As Chief Regional Officer, Scott is committed to developing collaborative relationships and contributing to the well-being of communities by driving seamless integration and impactful changes in support of person-centred care.

Mary Boutette

Mary Boutette joined Perley Health in 2014 as the Chief Operating Officer. Previously Mary was the Director of Service Excellence and Director of Quality and Patient Experience at The Ottawa Hospital. Mary holds a Master in Health Administration from the University of Ottawa and a Bachelor of Science Honours, Life Sciences, from Queens University. She completed the IDEAS Advanced Training Program in Quality Improvement in 2014 as part of the first cohort.