Harnessing the Power of Quality Improvement in Seniors Care
Review and enhance your Quality Improvement program to deliver an even better experience for residents, families and staff.
Master the Quality Improvement Methodology
The Quality Improvement (QI) methodology is designed to provide a structured, evidence-based approach to improving long-term care in Ontario. In this course, recorded live at our 2023 Convention, you'll gain a solid understanding of the QI framework as well as tools and strategies you can use to implement QI in your home.
What You'll Learn
This course was recorded live at the AdvantAge Ontario 2023 Annual Convention. It includes five hours of on-demand learning.
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1
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Opening Remarks (9 min)
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A Resident’s Perspective on Quality Improvement (26 min)
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Foundation and Model for Improvement (47 min)
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Setting Up Your Quality Improvement Project (40 min)
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Families as Partners in Quality Improvement (22 min)
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Using Data for Improvement (60 min)
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Designing and Testing Change Ideas (40 min)
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Sustainability and Wrap-Up (35 min)
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Harnessing the Power of Quality Improvement in Seniors Care Feedback
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Instructors
Hannah Bontogon
Hannah Bontogon is the Quality and Education Coordinator at Belmont House, a charitable, non-profit home with 140 long-term care beds, and 81 Retirement apartments. Hannah’s role includes quality improvement, risk management, student placements and the staff education and training program. In her work she uses adult education, experiential learning and is committed to anti-racism, anti oppression, equity, diversity and inclusion.
Mary Boutette
Mary Boutette joined Perley Health in 2014 as the Chief Operating Officer. Previously Mary was the Director of Service Excellence and Director of Quality and Patient Experience at The Ottawa Hospital. Mary holds a Master in Health Administration from the University of Ottawa and a Bachelor of Science Honours, Life Sciences, from Queens University. She completed the IDEAS Advanced Training Program in Quality Improvement in 2014 as part of the first cohort.
Samantha Peck
Samantha Peck is the Executive Director of Family Councils Ontario, where she focuses on building relationships with funders, stakeholders, and organizations in an effort to carry out activities that support FCO's mission. She has nearly two decades experience in the sector and holds a BA from York University along with several post-graduate certificates from the University of Toronto, Schulich Executive Education Centre, Ryerson University, and more.
Elizabeth Juraschka
Divisional Quality Improvement Advisor, City of Toronto Seniors Services and Long-Term Care
Dee Tripp
Executive Director, Ontario Association of Residents' Councils
Testimonials
"As someone new to the world of QI (newer leader in LTC) I found this very valuable as the session offered a very good overview of different aspects of quality improvement."
"I came away from this session feeling more confident about my ability to lead my team through QI implementation."
"It was clear to me that the women who led this session are experts with a lot of experience walking the talk, so to speak. I learned a lot and I plan to implement what I learned here today."
