Explore the Benefits of Person-Centred Care

What would happen if we prioritized a resident's emotional wellbeing as intentionally as we track their vital signs? This three-part course explores emotion-focused, person-centred care — a philosophy that transforms long-term care by treating residents as individuals with rich personal histories, unique preferences, and profound emotional needs that deserve the same attention we give to physical health.
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  • Learn From Your Peers

    Hear how Ottawa and Toronto developed person-centered care models, refined them through evaluation and training, and successfully shifted from a medical, task-focused approach to social, relationship-focused living.

  • What is DementiAbility?

    Learn DementiAbility's evidence-based method for addressing cognitive impairments, discover how to create prepared environments that support residents’ interests, and get best practices from a certified Canadian home.

  • Explore Small-Scale Living

    Learn about the Green House Project model featuring small-scale living environments, resident-directed care, and empowered staff, plus insights from Canada's first certified implementation by Silver Services for dignified elder care.

Course Curriculum

This course was recorded live online in 2025. It includes 3.5 hours of on-demand learning.

  1. 1

    • How They Did It: Insights on Creating Your Own Person-Centred Care Model (2 hours)

    • Revolutionizing Senior Care: Ontario’s First Green House Home (1.5 hours)

    • Survey

Investment

AdvantAge Ontario Members enjoy generous discounts on all courses and webinars. Visit advantageontario.ca to learn more about membership today!

Instructors

Andrea Wappel

Executive Director, Silver Services

Dean Lett

Director, Community and Social Services and Long-Term Care Services, City of Ottawa

Paula Thompson

Manager of Clinical Policy and Strategic Initiatives, City of Toronto

Natalie Steckly

Coordinator, Strategic Support, City of Ottawa

Adriana Caggiano

Manager Clinical Policy and Strategic Initiatives, City of Toronto