Strategies for Improved Resident Transitions

Offered for the first time, this three-part series offers practical strategies to support residents, families, and staff through challenging care transitions. From planning and move in to discharges and eviction, you'll get tools and insights to help make transitions easier for everyone.
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  • Easing the Move Into LTC

    Enhance your understanding of resident and family transitions into long-term care through the real-world stories and insights of Family Councils Ontario, and learn how shared experiences can strengthen relationships between families and staff.

  • The First Six Weeks

    Learn how emotional, practical, and relational challenges shape the first six weeks in LTC for residents, families and care teams, and discover programs and resources that make the move-in process more person-centred, including a new caregiver navigation toolkit.

  • Discharges and Evictions

    Understand the legal processes behind resident discharges and evictions, how they differ between settings, and the best practices for handling them. You'll learn about operator's rights and options when facing safety issues, interference with others, or non-payment.

Course Curriculum

This course was recorded live online in March and April 2026. It includes four hours of on-demand learning.

  1. 1

    • Making the Move: Promising Practices for the Transition to LTC (2 hours)

    • LTC Resident Discharges and Retirement Home Evictions: Legalities, Differences and Best Practices (2 hours)

    • Survey

Investment

AdvantAge Ontario Members enjoy generous discounts on all courses and webinars. Visit advantageontario.ca to learn more about membership today!

Instructors

Liane Pelissier

Deputy Director, Family Councils Ontario

Liane is passionate about making a difference and helping others, but most particularly those living, working and family members in LTC. She has 20 years of experience of working in a LTC home as a Resident and Family Services Coordinator, helping support residents and families as they transitioned into LTC. Part of her role was being the Staff Liaison for the home’s Family Council.

Cathleen Edwards

Education & Research Manager, Family Councils Ontario

Cathleen brings her passion to support families and advocate for inclusion, drawing inspiration from her work as a Recreation Professional in Long-Term Care.

Lisa Corrente

Partner and Co-Chair, Residential Care Facilities Group, Torkin Manes LLP

A partner in the firm’s Litigation and Health Law Groups, Lisa’s practice focuses primarily on advising and representing healthcare facilities and professionals, including long-term care homes, retirement homes, group homes, treatment foster homes and other residential congregate living facilities and their staff members.